Refund Policy
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- Refund Policy
Refund policy will be voided if:
- A discounted package has been selected.
- The primary design concept has received approval.
- You have requested revisions.
- Urgent design projects are not eligible for refunds.
- The cancellation occurred due to reasons unrelated to the company.
- The client has been unresponsive or out of contact for more than 2 weeks during the project.
- Company policies have been violated.
- Another company or designer has been engaged for the same project.
- The creative brief lacks necessary information.
- A complete redesign has been requested
- Refund requests made after the specified time frame will not be accepted
- No refunds will be issued if the business is closing or undergoing a name change.
- Refunds will not be provided for reasons such as a change of mind, partner disagreements, personal circumstances, or any other non-service-related issues.
- A 12% processing fee will apply to all client-initiated refund requests.
- Once the final files have been delivered as per your request, refunds cannot be claimed or processed
- Refunds and revisions are not applicable to any items provided free of charge.
- Services such as Social Media, SEO, Domain Registration, and Web Hosting are non-refundable under any circumstances
- For website projects, refunds will not be entertained once the client approves the design and the website moves into the development phase
- For logo designs, refunds will not be granted once the client provides positive feedback on revisions and the design is finalized.
- Refunds are not applicable to work that has been outsourced to third parties.
Amazon Refund Policy:
- Client can apply for refund if supplier couldn’t able to deliver the service. Client should have submitted all the necessary prerequisites on time.
- We are not responsible for any refund incase of incomplete requirement like (business details, personal information, store details and essential necessary documents) after the contract has been activated and work started.
- Service Provider is not responsible for any mishap occurs due to Client’s bad history of business on amazon, leading to Account Suspension.
- If applicable, refund requests will be processed within 30 working days of submission.
Our Clients
